ISO 9001:2015 is an internationally recognized standard that specifies the requirements for establishing, implementing, maintaining, and continually improving a Quality Management System (QMS). It focuses on meeting customer requirements, improving customer satisfaction, and ensuring consistent quality in products and services. The standard follows a process-based approach and integrates risk-based thinking to improve organizational performance.

This certification is applicable to organizations of all sizes and sectors. It emphasizes leadership involvement, employee engagement, process control, and continuous improvement. By implementing ISO 9001, organizations can streamline operations, reduce errors, and enhance overall efficiency while maintaining compliance with applicable laws and regulations.

Advantages:

• Improves product and service quality
• Enhances customer satisfaction
• Increases operational efficiency
• Strengthens organizational credibility